I work with a customer who has the need to change the Idea object. The problem with the OOTB object is that it has some functionality that they don't want to use like 'submit for approval'.
They do want to have the possibility to convert to project these 'new' Ideas through a custom process. But I think that without the 'Convert to project' button it will have to be converted through an action item.
Is this possible? I have read some posts about converting objects to projects but I do not understand why XOG is involved in order to have the mapping code that the process steps requires when converting to project.
Maybe I'm mixing different concepts so this is why I really appreciate your thoughts on this matter. I know it's not a good practice to create a new custom object to replace the OOTB Idea object, so I would really prefer to have the chance to custom the OOTB Idea object without the 'Submit for approval' button.
Thanks a lot!