Do you have sample workflows of IT Process Automation for CA Service Catalog and also for integration of Service Catalog with Service Desk.
If you have CA Service Catalog, then you already have sample workflows for CA Service Catalog.
You also have a sample workflow to integrate Service Catalog with Service Desk. When logged into Process Automation, navigate to /Custom Operators/CA SLCM/SLCM_HWSW_FilledFromInventorySDM. Make sure you have done all the integrations pre-requisites located in the Catalog Integration Guide.
Hi Mayur, If the above information helps, pls mark Joe's reply as correct answer. Thanks, Naveen
As per the integration guide of Service Catalog with IT PAM, We need to get Sample workflows "Deploying the CA Service Catalog pre-built CA ITPAM Workflows - solution set" from CA Support, But CA Support does not have sample workflows for Service Catalog 12.9. Even the pre-built workfow is also not available in the 12.9 DVD.
Pre-built workflows was only available in earlier versions & old version is not avilable in CA Support portal.
If any body having this pre-built ITPAM workflows-solution of prior versions. Please share the same.
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