Clarity

  • 1.  After installing Clarity PPM Integration tab in MSP, i am unable to login to Clarity from MSP.

    Posted Jul 11, 2014 03:47 PM

    I have installed Clarity 13.2 on a user's PC, and after completing that task, I logged into Microsoft Project and attempted to login to Clarity from MSP, by selecting the Clarity PPM integration tab in MSP.

     

    When I attempted to do this, i got an error message which said, "Unknown Login Failure"

     

    Anyone know why I can't login to Clarity from MSP?

     

    thanks

     

    Bryan Unwin

     




  • 2.  Re: After installing Clarity PPM Integration tab in MSP, i am unable to login to Clarity from MSP.

    Posted Jul 11, 2014 03:55 PM


  • 3.  Re: After installing Clarity PPM Integration tab in MSP, i am unable to login to Clarity from MSP.

    Posted Jul 11, 2014 04:18 PM

    Make sure the settings are correct in the CSA!



  • 4.  Re: After installing Clarity PPM Integration tab in MSP, i am unable to login to Clarity from MSP.

    Posted Jul 11, 2014 04:29 PM

    Try to open a project from Clarity in MS Project.

    What were your exact install steps?

    Which version of MS Project?



  • 5.  Re: After installing Clarity PPM Integration tab in MSP, i am unable to login to Clarity from MSP.

    Posted Jul 11, 2014 04:33 PM
      |   view attached

    Hi Urmas:

     

    There were a lot of steps in the installation process.

    I can send you the documentation I have if you like.

     

    MSP=2010

     

    Bryan Unwin

    Clarity Administrator

    Administrative Office of the Courts

    Desk Phone: 360-705-5235

    Cell Phone:   360-259-5357

     

    Bryan.unwin@courts.wa.gov<mailto:Bryan.unwin@courts.wa.gov>