AnsweredAssumed Answered

Is there a way to replicate User Interaction Request notification from PAM 3.x (or implement something similar) in PAM 4.x?

Question asked by samuel.leibowitz on Jul 17, 2014
Latest reply on Jul 23, 2014 by Tom_Kouhsari

In PAM 3.x, when a user had a pending user interaction request, they were notified by the presence of a flashing icon in the bottom-right corner of the user interface.  That functionality has since been removed in PAM 4.x.  I am getting feedback from our users saying that this is a major problem for them: overseas users can have email deliveries delayed by up to 20 minutes in some cases, and therefore may not receive notification that they have a time-critical problem for a long time after we originally detect the issue.


Is there otherwise a way to build an interface which notifies the user that they have a pending notification? Our users are now concerned that failure to get one of these notifications is going to result in a blown maintenance window for a customer, and therefore a violation of our SLA.