CA Service Management

Hi all, we use Service Catalog 12.8.  We need to control content of text field in multiple forms via script. For example when user write some text to text field1 in form1 we need to copy value of field1 to form2 to field1.

I tried to use javascript function in script created directly in form1:

OnChange:    ca_fd.js.x()   

{

   x: function() {

var m = ca_fdGetTextFieldValue('form1', 'field1');

ca_fdSetTextFieldValue('form1', 'field2', m); // works

ca_fdSetTextFieldValue('form2', 'field1', m); // doen't work

}

}

and I also tried to call function in custom_form_lib.js

function x(param1) {

ca_fdSetTextFieldValue('form1','field2',param1); // works

ca_fdSetTextFieldValue('form2','field1',param1); // doen't work

}

but without success in the both cases . It works only inside the form from which is the script called.  I'm sure that this works in Service Catalog 12.5 in case that the both forms form1 and form2 were inside the same Service Option Group.

Did I make some mistake or this functionality was removed from newer versions of Service Catalog?

Regards,

Mila

Hi,

Anyone with suggestions for milan.ziga?

Thanks, Kyle_R.

Hi,

it seems this cannot be done. I've finally found information about this in Service Catalog documentation. It says that forms must be in same service option.

Milan

New information. This can be done by calling JavaScript via onLoad action. When the form is already loaded there is no way how to control other forms that are outside of the service option.

Regards Milan

Thanks Milan,

Appreciate you taking the effort to provide the extra information.

You can mark your own answer as "Correct Answer" if you wish. 

Thanks, Kyle_R.