AnsweredAssumed Answered

Slow Idea Process step

Question asked by Flor_Salgado on Jul 21, 2014
Latest reply on Jul 21, 2014 by Flor_Salgado


We are working on Idea module and we made some changes in its workflow.

We create a new step in which the Pre-condition is: ( idea.thisIdea.status ==  lookup("INVESTMENT_OBJ_STATUS", 8) )   ("Status" = "Converted")

Then a System Action modifies some values of other fields and next step the process finishes.



We made several tests and the process takes 20 minutes from this step to the finish every time.

We even deleted the System Action that modifies the value of the other fields, but the process still takes 20 minutes to finish.



Some one could help us?