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Incident Actuals not Showing up correctly on Investment

Question asked by helloworld on Jul 31, 2014
Latest reply on Aug 8, 2014 by helloworld

Hello,

 

The Incident Actuals are not showing up correctly on the Investment List page. I researched and found out that the data is being pulled from the DAILY_INCIDENT_ACTUALS time slice. The sum of records on this slice matches the total incident actuals on the incident. I tried to refresh the slices by updating the slice_status to 1 for team members on the investment as well as change the dates on the DAILY_INCIDENT_ACTUALS. But nothing worked. The incident actuals on the investment are posted from Sept-2013 to current date and the time slice is configured from 1/1/2013 for a period of 730 days.

 

Any ideas on what could be wrong?

 

Thanks,

 

Leo.

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