Clarity

  • 1.  How to See Account Notification Settings For Yourself and Others

    Posted Aug 15, 2014 10:05 AM

    When a user is created in CA Clarity PPM, notifications are automatically enabled for all functional areas. So, you receive notifications for change requests, incidents, timesheets, and so forth.

     

    You, and your Clarity Administrators, can disable notifications for functional areas to reduce the amount of email you receive. Learn how to do this by reading today's featured article on the CA Clarity PPM Cookbook by Connie Fu, Senior Support Engineer at CA Technologies.

     

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  • 2.  Re: How to See Account Notification Settings For Yourself and Others

    Posted Aug 15, 2014 11:03 AM

    FYI,

    without going into the depths, a notification record in the clb_notifications table doesn't mean that an email has been sent!

    Also if alert, email and sms are unticked nothing will record in clb_notifications

     

    In case you need it, the below sql will return all notifications for timesheets since the start of this year..

     

    select

    CLB.id,

    CLB.created_date,

    CLB.created_by,

    CLB.localized_message,

    CLB.event_type,

    (SELECT res.full_name FROM srm_resources res WHERE res.user_id = clb.sender_id) sender,

    (SELECT res.full_name FROM srm_resources res WHERE res.user_id = clb.receiver_id) receiver

    FROM

    CLB_NOTIFICATIONS CLB

     

    where

    created_date > to_date('01-jan-14','dd-mon-yy')

    and clb.event_type = 'NOTIFICATION_TIMESHEETS_TYPE'