Service Operations Insight

Tech Tip: Can't get the custom-menu-config.xml file to work on SOI 3.2

  • 1.  Tech Tip: Can't get the custom-menu-config.xml file to work on SOI 3.2

    Posted Aug 15, 2014 11:52 AM

    Problem:

    Can't get the custom-menu-config.xml file to work on SOI 3.2.  After I put it under the CA\SOI\custom\console\config directory and restarted the console, the item did not show up under the Tools menu.

     

     

    Solution:

      Copy the file you created/edited, custom-menu-config.xml, to the UI machine to the directory at

      C:\Program Files (x86)\CA\SOI\SamUI\custom\console\config

     

    Then relaunch the SOI console.

     

    Message was edited by: Melissa Potvin