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Integration with CA CA ControlMinder Session Recording

Question asked by bbenny on Aug 15, 2014
Latest reply on Oct 10, 2014 by AaronArmagost

Dear Experts


We are willing to perform the steps for the integration of CA ControlMinder with CA Session Recording, to this we have installed CA Session Recording DVD05110409E_DVD 5.1 with installer - Recording Session ObserveIT r5.6.9 - ESD Only downloaded from the website of CA, these installers installed version Express and displays the Settings option, Console Users, Create User disabled, this option is required to configure the integration of CA according to documentation ControlMinder.


What would be the possible solution?


Thanks for the help.