Symantec IGA

  • 1.  com.netegrity.llsdk6.imsapi.exception.SmApiWrappedException

    Posted Sep 25, 2014 11:31 AM

    Hi All,

     

    We are experiencing problems in Identity Minder with Active Directory account template in users who doesn't have email. When we try to modify or view user's account template, we get that error: com.netegrity.llsdk6.imsapi.exception.SmApiWrappedException.

     

    Anyone has same problem?

     

    Thanks!



  • 2.  Re: com.netegrity.llsdk6.imsapi.exception.SmApiWrappedException

    Posted Sep 26, 2014 09:05 AM

    I'm not sure what's going on here, but we can dig a little deeper.

     

    Please upload the entire block from the log file where the error occurs. We should get more context as to what the root cause may be.

     

    The SMApiWrappedException would seem to indicate that the error actually resides in SIteMInder. Do you have IM and SM integrated? We should also look in the SMPS.log of the policy server that IM is integrated with at the same timestamp as the SMAPIWrappedException for further details.

     

    W.



  • 3.  Re: com.netegrity.llsdk6.imsapi.exception.SmApiWrappedException

    Posted Nov 03, 2014 05:45 AM

    Sorry, there was a problem with account template, it had not been correlated correctly. Now we haven't this problem.

     

    We have IM and SM integrated, but it seems not be the problem.

     

    Thank you!