CA Service Management

  • 1.  New ITAM Documents Posted on Product Support Site

    Posted Oct 10, 2014 09:59 AM

    Several ITAM related documents have been updated and posted on the product support site. The first one is the "CA IT Asset Manager FAQ".  It has been updated to include some of the more recent questions regarding the current release. https://support.ca.com/phpdocs/7/8191/8191_ITAM_FAQs.pdf?intcmp=searchresultclick&resultnum=1

     

    The second document is the "Differences Between CA IT Asset Manager 12.9 and Prior Releases".  This is a great document to see the many enhancements delivered over the last several releases along with comparing the differences between APM 11.3.4 and the latest release (12.9). https://support.ca.com/phpdocs/7/8191/8191_ITAM_12_9_Differences.pdf?intcmp=searchresultclick&resultnum=2

     



  • 2.  Re: New ITAM Documents Posted on Product Support Site

     
    Posted Oct 13, 2014 01:20 PM

    Thanks for sharing this with the community John!

    John Fulton wrote:

     

    Several ITAM related documents have been updated and posted on the product support site. The first one is the "CA IT Asset Manager FAQ".  It has been updated to include some of the more recent questions regarding the current release. https://support.ca.com/phpdocs/7/8191/8191_ITAM_FAQs.pdf?intcmp=searchresultclick&resultnum=1

     

    The second document is the "Differences Between CA IT Asset Manager 12.9 and Prior Releases".  This is a great document to see the many enhancements delivered over the last several releases along with comparing the differences between APM 11.3.4 and the latest release (12.9). https://support.ca.com/phpdocs/7/8191/8191_ITAM_12_9_Differences.pdf?intcmp=searchresultclick&resultnum=2