IT Process Automation

Is it possible to utilize a PAM process with a classic workflow template?  When creating a Change category the workflow tasks tab is only allowing one or the other.

You can associate a Category to either a PAM process or a Classic Workflow template.  If you want to use them in conjunction, some options include:

1) kick off the PAM process using SDM events/macros instead of Catagory association

or

2) associate the Category to PAM and have PAM add Classic Workflow tasks to the ticket

Thanks,

Tom