Symantec Access Management

Key Management tab not displayed in Administrative UI

  • 1.  Key Management tab not displayed in Administrative UI

    Posted Oct 15, 2014 06:01 PM

    This is one of the most commonly asked question by our customer, so thought it will be good to create an article on this :

     

    Solution: Key Management tab is displayed for a Policy Server only if it is configured to "Enable Agent Key Generation" in the SiteMInder Policy Server Management Console.

    Also, ensure that only one policy server is configured to generate agent keys in your environment otherwise it will result in unexpected result.

     

    smconsole.png

     

          Figure 1 : Enable Agent Key Generation in SiteMinder Policy Server Management Console.

    adminui-working.png

     

     

        Figured 2 : Key Management tab displayed when Agent Key Generation is enabled.

     

    AdminUI.PNG

     

    Figure 3 : Key Management tab is hidden when Agent Key Generation is disabled.