DavidHayward

Special CA World Guide to Must-See IT Service Operations Management Sessions

Discussion created by DavidHayward Employee on Oct 30, 2014

 

At CA World you can learn the “how to” details plus technical and business benefits of integrating your Application, Infrastructure, Service Desk Management tools and processes with CA Service Operations Insight (SOI).

 

See the Guide to Service Operations Management CA World Sessions:

 

  • Case studies about APM-IM monitoring tool integration, best practices and operational  improvements presented by:
    • Volkswagen, Molina Healthcare, OppenheimerFunds, Serasa Experian and more

  • Preconference “Crash Course” education and a week-day hands-on lab on integrating monitoring tools to manage enterprise-wide events/alerts and end-to-end service delivery
  • Combined tutorial-case studies about cross-tool integrations and IT maturity
  • Q&A sessions with CA experts and end-user case study presenters
  • Service Operations Management demos on the exhibition floor

 

Also, see the Guide to Network Performance Management CA World Sessions.

 

 

 

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