At CA World you can learn the “how to” details plus technical and business benefits of integrating your Application, Infrastructure, Service Desk Management tools and processes with CA Service Operations Insight (SOI).
- Case studies about APM-IM monitoring tool integration, best practices and operational improvements presented by:
Volkswagen, Molina Healthcare, OppenheimerFunds, Serasa Experian and more
- Preconference “Crash Course” education and a week-day hands-on lab on integrating monitoring tools to manage enterprise-wide events/alerts and end-to-end service delivery
- Combined tutorial-case studies about cross-tool integrations and IT maturity
- Q&A sessions with CA experts and end-user case study presenters
- Service Operations Management demos on the exhibition floor
Also, see the Guide to Network Performance Management CA World Sessions.