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HTML in manual notification

Question asked by mugisa on Nov 5, 2014
Latest reply on Aug 22, 2017 by Stephanie_Maehr


we are using manual notifications to send e.g. to a supplier. We´re having HTML formatted texts in the tickets which we want to use in the mail. But SDM does not interpretthe HTML at all. IS there a way to use HTML in manual notifications, as the templete for these does not contain the HTML part. Maybe some ???_style =HTML?