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URL to display open tickets for my location

Question asked by tzadell on Nov 6, 2014
Latest reply on Dec 2, 2014 by sasajima

Hi everyone,

 

This is the URL to display open tickets that are assigned to a particular group:

http://cor089a114/CAisd/pdmweb.exe?OP=SEARCH+SKIPLIST=0+FACTORY=cr+QBE.EQ.active=1+QBE.EQ.group.last_name=Service%20Desk-Cleveland

 

I'm trying to figure out the syntax for a URL to display open tickets that have an affected customer with the same location that I have. 

 

I've tried this ---

http://cor089a114/CAisd/pdmweb.exe?OP=SEARCH+SKIPLIST=0+FACTORY=cr+QBE.EQ.active=1+QBE.EQ.customer.location=@cnt.location

 

But I get this error:

AHD03053:Bad where clause: Parse error at : "active = 1 AND customer.location = U'@cnt.location'" (Bad where clause) (active = 1 AND customer.location = U'@cnt.location')

 

Anyone know the right syntax for this?

 

Thanks,

Tammy

 

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