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Amazon SES as Email Server for Clarity - Some emails are missing

Question asked by Kumu002 on Nov 10, 2014
Latest reply on Nov 18, 2014 by Kumu002

Hi - Would like to know if some one using Amazon SES (simple email service) as email server for Clarity to send emails out ?

 

I am facing an issue with it, when we try to send emails out in bulk through GET, only few emails goes to recipients. Most of the email request to SES turn timeout, because of amazon SES unavailability. They suggest to configure email from application in such a way Clarity should retry email request if its not been picked by SES. However I see Clarity doesn't care once email request sent to server, it doesn't keep track of it or retry.

 

Would like to know if some one know how we can configure this into Clarity so that Clarity/SES should make sure to pick and send emails successfully. Thanks.

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