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Process Automation can't read mail from an IMAP-SSL server

Question asked by Mstricker Employee on Nov 13, 2014
Latest reply on Apr 17, 2017 by j.barger

We have a process that reads email from an IMAP mailbox.  It works properly when using a non-SSL IMAP server, using the Email connector.  However, it throws an error when trying to do the same thing to a SSL enabled IMAP server.  The error message indicates it can't find the trusted certification path.  So we extracted the certificate for the signer of the IMAP-SSL server's certificate, and imported that, using keytool, into the cacerts files in the JRE/JDK on the PAM servers system.

 

No luck, though.  Does anybody know if PAM uses an alternative truststore?

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