Hi All, Appreciating your efforts, is there any new CA Service Desk
CA Service Management (which includes CA Service Desk Manager) was announced just recently - there is a thread with a link to Webcast on that topic at CA Service Management 14.1 Webcast
CA world presentations are availabe via SlideShare, CA World '14 Presentations Available on SlideShare
Thanks Alot Stephanie
You are welcome, I'm glad this was helpful .. Please mark this thread as answered if you have no remaining open questions on this topic - this will make it easier to check for unanswered posts only..
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