I am getting the error below when accessing error when clicking "Document Manager" tub under ‘Suppliers / Companies’ (LHS nav) in CA Clarity PPM. The error appears to be related to indexing the filestore.
Error 501 - Not Implemented. The server does not support the requested feature. Contact your system administrator.
One of the log files shows the following warning/errors:
WARN 2014-11-18 17:00:03,362 [main] search.index (none:none:none) indexFileList - Error getting File contents: id=5219262 name=Gate 0b RPA ID 1755.pdf
Has anyone come across this error? if so, what was the resolution?