AnsweredAssumed Answered

customization not working in 12.9

Question asked by rkalidh87 on Nov 20, 2014
Latest reply on Dec 19, 2014 by rkalidh87

Hi,

 

Recently i have migrated service desk from 12.5 to 12.9 where some of the forms are incompatible with 12.9 and i need to do customization again.

 

If am trying to create new incident, it is throwing me error like this. am able to get this form" detail_cr_edit.htmpl' in wsp under PDA, but do know how to debug this.

 

please help me to fix this.

 

newincident -error.JPG

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