AnsweredAssumed Answered

customization not working in 12.9

Question asked by rkalidh87 on Nov 20, 2014
Latest reply on Dec 19, 2014 by rkalidh87



Recently i have migrated service desk from 12.5 to 12.9 where some of the forms are incompatible with 12.9 and i need to do customization again.


If am trying to create new incident, it is throwing me error like this. am able to get this form" detail_cr_edit.htmpl' in wsp under PDA, but do know how to debug this.


please help me to fix this.


newincident -error.JPG