AnsweredAssumed Answered

SSL and generated report URL

Question asked by eabollinger on Nov 26, 2014
Latest reply on Nov 27, 2014 by navzjoshi00

Need a bit of assistance if possible. We have SSL configured in a load balanced (2) server (UAT) environment. SSL is configured as externally processed in CSA and is working fine, with both app servers set as [https://{servername}] using port 4430.

 

Question is this. When we run scheduled reports and receive the email notification from our mail server, the URL link provided is coming thru as http://{servername} with all the information to take a user to the report library. However since the link is http instead of https, once the user logs in they are taken to the Welcome home page, and NOT the report library page. I can take the generated link, paste in notepad and change to https, then paste the entire link in the browser, log in and am taken to the Report Library page as intended.

 

Can anyone offer up suggestions as to how the generated link is formed from the application, as both app servers have the Scheduler entry value set as https://{servername}.

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