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Etautil Error: '***' not a valid operator for keyword 'XXXX'

Question asked by CMLim5 on Dec 9, 2014
Latest reply on Jan 14, 2016 by BAS_Support

Hi,

 

i'm trying to relocate the AD account via the command that was provided in the connector guide to relocate the Active Directory account(im_connectors_enu.pdf). Below is the code:

 

etautil -d <eTADomain> -u <eTAUser> p <password> update 'eTADSContainerName=Users,eTADSDirectoryName

<directoryName>,eTNamespaceName=ActiveDirectory' eTADSAccount eTADSAccountName=<accountName> to eTRelocateAccounts=1

eTSyncPolicyDN='eTADSPolicyName=<policyName>,eTADSPolicyContainerName=Active Directory Policies,eTNamespaceName=CommonObjects,dc=<eTADomain>'

 

however, when i try to run the code, i obtained the error below:

 

d:\CA\Identity Manager\Provisioning Manager\bin>etautil.exe -d im -u admin -p

password update 'eTADSContainerName=GRPIT,eTADSDirectoryName=APLIFEISGREATUAT,eT

NamespaceName=ActiveDirectory' eTADSAccount eTADSAccountName=Nur Shila Hisham to

eTRelocateAccounts=1 eTSyncPolicyDN='eTADSPolicyName=AD_GELS,eTADSPolicyContain

erName=ActiveDirectory Policies,eTNamespaceName=CommonObjects,dc=im'

:ETA_E_1210, 'Hisham' is not a valid operator for keyword 'Shila' Tue Dec 09 08

:18:43 2014

 

And then when i changed the code by putting in the ' ' characters to the eTADSAccountName, i obtained another error:

 

d:\CA\Identity Manager\Provisioning Manager\bin>etautil.exe -d im -u admin -p

password update 'eTADSContainerName=GRPIT,eTADSDirectoryName=APLIFEISGREATUAT,eT

NamespaceName=ActiveDirectory' eTADSAccount eTADSAccountName='Nur Shila Hisham'

to eTRelocateAccounts=1 eTSyncPolicyDN='eTADSPolicyName=AD_GELS,eTADSPolicyConta

inerName=ActiveDirectory Policies,eTNamespaceName=CommonObjects,dc=im'

:ETA_E_0425<SAC>, Active Dir. Account 'Nur Shila Hisham' on 'APLIFEISGREATUAT' r

elocation from account template failed: Entry 'Nur Shila Hisham' does not exist

in the provisioning directory

:ETA_E_1337, ETAUTIL command failed  Tue Dec 09 08:22:08 2014

 

i would like to know, what triggered the errors above, and how can solve this?

 

thank you

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