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Maximum number of tickets shown per page

Question asked by tzadell on Dec 11, 2014
Latest reply on Dec 11, 2014 by barry_fair

SDM version 12.7 - Currently, the system shows 25 tickets per page on the list screens.  I'm being asked if this can be changed to 50.  I do see that there is a setting in the web.cfg file that controls this, but would changing this have a negative impact on performance?   I would also think that doubling this would probably make it difficult to read the contents of the list page, since it would be showing twice as many records on the page?