CA Service Desk Manager Customer Feedback Survey Is Now Closed

Discussion created by RogerMorse Employee on Dec 19, 2014

The CA Service Desk Manager Customer Feedback survey has closed.  We want to thank everyone who took the time to respond.


CA Service Desk Manager customers are some of the most loyal and passionate customers we have across the entire CA Technologies family, and the CA Service Management User Community members are the most influential voices in directing the product path. Your participation in the future of CA Service Desk Manager is what makes this product so special, and it is a partnership we take very seriously.


The feedback and ideas we have received from the survey will help us maximize your investment with CA Technologies and take us to even higher levels of quality, customer experience, satisfaction and value. And it is key in helping us better understand what is or is not working for you.


So, what happens next?  The CA Service Management leadership team will review in detail the overall results and specific comments, and we will build out action plans based on your feedback to further improve the experience and value you receive from your investment with us.


From the entire CA Service Management product team, thank you!


Roger Morse

Sr Principal Product Manager

CA Service Management