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Risk and issues workflow documentation?

Question asked by Martin_Haerri_Credit_Suisse on Dec 23, 2014
Latest reply on Mar 23, 2016 by Sarmistha_Purkayastha


Does anyone know if there's documentation on the risk and issue management workflows in Clarity? E.g.

- what do the different stati mean (Open, Work in Progress, In Assessment, Resolved, ...)?

- which stati are for information only, which trigger a workflow (e.g. "Closed" triggers a closure approval workflow)?

- which workflows exist (so far I identified an Ownership Acceptance, a Closing Acceptance, an Escalation Acceptance and a Project Transfer workflow), is this correct, are there others?

- how do these workflows work (who gets an action)?

- what does that checkbox "Cancel Workflow" do?


Thanks for any hints.