Symantec IGA

  • 1.  How to remove an account from the default user?

    Posted Dec 24, 2014 10:00 AM

    Within CA Provisioning Manager I can view an endpoint account that (through List User) is associated with the "default user" Global User. How may I orphan the endpoint account so that I can correlate it with the correct Global User? Note: The "Remove Account from User..." menu option is not available (it is greyed out).

     



  • 2.  Re: How to remove an account from the default user?
    Best Answer

    Broadcom Employee
    Posted Dec 29, 2014 04:58 AM

    Hello,

    Guess you started from the Account object then "Listed User" through the Provisioning Manager context menu to get the "default user". Here indeed on the original Account object the "Remove Account from User" is greyed out. This is because the original Account object you started with is not coming from an inclusion search.

    You would have to start from the  "default user" object and "List Accounts" context menu. Then from the resulting inclusion search list, select the account(s) and the "Remove Account from User" menu should be available.

    2 tricks :

    - "List Accounts" provides you with search criteria.

    - If you need to remove all the accounts from the "default user", fast and best way is to delete the "default user" itself (take care not using "delete with accounts" !!). The "default user" will dynamically be recreated on need.

    Best Regards.



  • 3.  Re: How to remove an account from the default user?

    Posted Dec 30, 2014 09:12 AM

    Good deal Bekla01, your trick worked great. Thanks!



  • 4.  Re: How to remove an account from the default user?

    Posted Mar 29, 2017 11:43 AM

    hi,

     

    do you have any option to remove a single role from a list of users in bulk from provisioning manager.



  • 5.  Re: How to remove an account from the default user?

    Broadcom Employee
    Posted Mar 30, 2017 10:11 AM

    Hi

     

    To remove multiple users from a Provisioning Role in Provisioning Manager just go to Roles, Provisioning Role, search for your provisioning role, right click and select List Global Users. The list of users associated with this role will appear. From this list select the users you want to remove from the role and then right click on Remove From Role. Did this not work? 



  • 6.  Re: How to remove an account from the default user?

    Posted Mar 30, 2017 01:25 PM

    we have 4 laks user

    it is not possible to select a one by one by searching

    any other option available