Clarity

We are using the standard out of the box report for Capacity vs. Demand by resource and are experiencing an issue with the output of the report. Our organisation prefers to see the information displayed by FTE oppose to hours. When the report runs it shows all the data in the report as FTE until it gets to Nov and Dec of 2015 where it reverts to hours just for those two columns. Can anyone shed any light on what could be causing this this happen?

Have you checked this ?

Tips on Running the CSP Capacity vs. Demand Reports

https://communities.ca.com/message/111220523#111220523

NJ

Check this -

Clarity: PMO - Capacity vs Demand Report for WEEKLY intervals shows all zeros

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec520155.aspx

NJ

And this -

Clarity: Capacity Vs Demand by Resource Report by Weeks shows zero hours when weekly time slice requests start on a Sunday instead of Monday

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec561949.aspx

NJ

Thanks for this tips however we are reporting monthly data not weekly, the issue isn’t that there is no data the issue is for 2 months of the year it flips from reporting in FTE to reporting in hours.

Kind Regards,

Lois Spencer | Portfolio Management Analyst | IT |

Lois.Spencer@smith-nephew.com<mailto:Lois.Spencer@smith-nephew.com> |

D +44 1482 673692

M +44 7956 638883

www.smith-nephew.com<http://www.smith-nephew.com/>

the issue is for 2 months of the year it flips from reporting in FTE to reporting in hours.

sound like corruption or design flaw somewhere.

Open a case with support.

That sounds like an issue when the calendar doesn't reach far enough, per the product guide for Clarity Solution Pack:
  

"The time periods that display in the report and all of the amounts being converted to FTE depend on the report calendar table. This table is populated by running the Update Business Objects Report Tables job with the update reporting calendar option checked. This job populates calendar periods and calculates FTE amounts based on the availability of the resource with Resource ID of 'admin' and the time slice with the name MONTHLYRESOURCEAVAILCURVE (Administration/Data Administration-Time Slices). This time slice must be configured to cover the periods displayed in this report or the report will not calculate FTE data for those periods. "

and obviously time slicing job should be run as well

Thanks so much for this, this worked and has resolved our issue by just running the job you mentioned.

Were you able to check as Connie_Fu has mentioned ?

NJ

I did and it worked!

Oh, golly.