AnsweredAssumed Answered

Workflow process issue

Question asked by davitg on Jan 8, 2015
Latest reply on Jan 12, 2015 by navzjoshi00



I'm running Clarity PPM v12 and the following steps produce the issue highlighted.

Has anyone come across this issue and what was the resolution please?

In "Programmes & Projects" section, choose a project.

Choose "properties" tab, select "control variables".

In "Generall Process", ensure both fields are set to "Not Active".

In "Gateway Process", set: "Active Task Count" and "Active Task ID" to "0".

"Current PS" = "***"

"Current RL" = "yyy"

"Current PASST" = "zzz"

"Current Other" = "admin"

in "System Values", ensure "Active" box is checked, "Template" box is unchecked and "Manager" is set to "Bob Smith".

Click "Save".

Now click on "Collaboration", select "Action Items", should see list of items with the "assigned To" field showing "Bob Smith", but it doesn't.