Symantec IGA

  • 1.  Exchange 2013 sp1 with CAIDM 12.6.3

    Posted Jan 09, 2015 04:39 AM
      |   view attached

    Hi,

     

    We have requirement to integrate Exchange Server 2013 sp1 with CAIDM 12.6 on windows env at Customer location. Customer have 12000 licenses of CAIDM.

    They had given a target date to go production roll out on 15th Jan 2015.

     

    We had raise a CA ticket with priority 2,  Request # 22035212-1, @@ !@ after a couple of investigation  by taking remote session finally they came with the below message

    "

    Please find the link for  support matrix of 12.6 SP3 .https://support.ca.com/phpdocs/7/5655/5655_r126_SP3_PSM.pdf  According to the support matrix, supported exchange versions are as below

    Microsoft Exchange 2003 SP2, 2007 SP3, 2010 SP2, SP3 & 2013.  As of now, exchange 2013 SP1 is not supported. We always recommend to use supported versions. The unsupported versions might work or might not

    To further add in Support for the latest versions - you may raise an Idea via CA Communities or simply reach out to IDM Product Mgmt.

    https://communities.ca.com  ".



     

    Customer had exchange 2013 sp1 in their Production environment  and they requested us make CAIDM should be compatibility with exchange 2013 sp1, we will not degrade to lower version of exchange...?

     

    Installed the Exchange Agent on Exchange Server and tried the connectivity from PM. PM is throwing error.Please find the snap for the same.

     

    Please nay help...?

     

     

    Thanks,

    Santhosh Akula



  • 2.  Re: Exchange 2013 sp1 with CAIDM 12.6.3

    Posted Mar 13, 2015 10:18 AM

    Anyone able to help here?

     

    Thank you

     

     

    Anil shewale wrote:

     

    Hi,

     

    We have requirement to integrate Exchange Server 2013 sp1 with CAIDM 12.6 on windows env at Customer location. Customer have 12000 licenses of CAIDM.

    They had given a target date to go production roll out on 15th Jan 2015.

     

    We had raise a CA ticket with priority 2,  Request # 22035212-1, @@ !@ after a couple of investigation  by taking remote session finally they came with the below message

    "

    Please find the link for  support matrix of 12.6 SP3 .https://support.ca.com/phpdocs/7/5655/5655_r126_SP3_PSM.pdf  According to the support matrix, supported exchange versions are as below

    Microsoft Exchange 2003 SP2, 2007 SP3, 2010 SP2, SP3 & 2013.  As of now, exchange 2013 SP1 is not supported. We always recommend to use supported versions. The unsupported versions might work or might not

    To further add in Support for the latest versions - you may raise an Idea via CA Communities or simply reach out to IDM Product Mgmt.

    https://communities.ca.com  ".



     

    Customer had exchange 2013 sp1 in their Production environment  and they requested us make CAIDM should be compatibility with exchange 2013 sp1, we will not degrade to lower version of exchange...?

     

    Installed the Exchange Agent on Exchange Server and tried the connectivity from PM. PM is throwing error.Please find the snap for the same.

     

    Please nay help...?

     

     

    Thanks,

    Santhosh Akula