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pdm_maileater error

Question asked by Gabriel.M on Jan 27, 2015
Latest reply on Jun 1, 2017 by jeffery.mason

Hello All,

 

 

We have a strange case, we create a new rule for the creation of ticketes but fails to create the ticket at the stdlog shows the attached error.

 

01/27 17:15:59.66 SRWV-0116      rep_daemon           5348 ERROR        FileMng.c             1619 GetFileSize() - Unable to get file size of C:/PROGRA~2/CA/SERVIC~1/temp/POP54C80E0F12844_001.tmp (No such file or directory (2))

01/27 17:15:59.66 SRWV-0116      rep_daemon           5348 ERROR        FileMng.c             1619 GetFileSize() - Unable to get file size of C:/PROGRA~2/CA/SERVIC~1/temp/POP54C80E0F12844_001.tmp (No such file or directory (2))

01/27 17:15:59.66 SRWV-0116      rep_daemon           5348 ERROR        FileMng.c             1213 CopyFile() - Failed to open file C:/PROGRA~2/CA/SERVIC~1/temp/POP54C80E0F12844_001.tmp. (No such file or directory (2))

01/27 17:15:59.68 SRWV-0116      rep_daemon           5348 SIGNIFICANT  FileMng.c             1268 MoveFile() - Failed to copy the file C:/PROGRA~2/CA/SERVIC~1/temp/POP54C80E0F12844_001.tmp. (No such file or directory (2))

01/27 17:15:59.68 SRWV-0116      rep_daemon           5348 ERROR        AttmntMng.c           1044 CUploadLocalFile() - Failed to move file 'C:/PROGRA~2/CA/SERVIC~1/temp/POP54C80E0F12844_001.tmp' to 'C:/sdATTACH/rep_folder_00060/5E90E8647DFA85429A1E054E05A21A3B_POP54C80E0F12844_001.eml'.

01/27 17:15:59.68 SRWV-0116      pdm_maileater_nxd   12844 ERROR        pdm_maileater_nxd.c   9735 Received error from rep_daemon for upload session(151925377) and file name(POP54C80E0F12844_001.eml): (string)AHD11001:Failed to upload the file 'rep_folder_00060/5E90E8647DFA85429A1E054E05A21A3B_POP54C80E0F12844_001.eml'.

 

 

Could you please help us?

 

 

Regards,

 

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