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PAM error handling email with proper error message

Question asked by mderidde on Feb 6, 2015
Latest reply on Mar 2, 2015 by mderidde

Hi,

 

we are using the exception handling tab on our processes to send out an e-mail when a process fails.

 

we eventually have a retry operator in our exception handling to retry the failed operator a few times.

 

We'd like to understand how to get access to the actual error that was causing the process to fail. The "Reason" field visible in the dataset of the failed operator seems to contain the most interesting information, however, we do not know how to access it.

 

We can access all info from the global dataset, but much more than the error_type and some basic information there is nothing to go by.

 

So how do we get the actual reason for an operator that failed in a nice email to send to the sysadmin?

 

Thanks!

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