Hi Currently when I am trying to login to the CA Cotrol minder it is very slow. Around 7 secs it takes to login. Any suggestion how
Can somebody help me identify where the issue can be.
Anyone able to help with this inquiry?
Avinash - Are you still encountering this issue? I'm sorry that this hasn't received a response yet. I just added this to the CA Privileged Identity Manager category.
i was having that issue , but with noticing the cpu and memory, i found that the cpu always 100% (it was 4 core, the java process was consuming a lot, but after upgrading by adding more (adding more 2 cores) the login process has improved , my server is in virtual environment so it was easy to do the upgrade.
But i didn't dig technical inside the jboss logs to find out if there are any configuration to fasten the logging process.
Our advice would be to do a trace on the user login.
1. secons -tc -t+
(clears and then starts the trace)
2. Reproduce the warning or denial message.
3. secons -t-
(stops the trace)
4. seosd.trace will be located in /opt/CA/AccessControl/log
Are you logging into the ENTM UI and face slow response there?
If so - are you using AD as your user store?
And if so - have you checked to see if your AD is configured to work with Global Catalog?
And so far so good - have you set the AD Global Catalog ports instead of the normal ports for the ac-env?
More than that - are you using SSL for the connection or non-SSL?
Do let us know the answers to the above so we can help you in getting this resolved.
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