Symantec Access Management

  • 1.  SiteMinder agent latest version for Siebel CRM

    Posted Feb 13, 2015 11:30 AM

    Hi,

     

    We are currently using CA SiteMinder agent  v6QMR5 for Siebel CRM SSO implementation.

    Would like to know if there is a latest version of SiteMinder agent that is certified for latest versions of Siebel i.e., 8.1.1.14 (IP 2014).

     

    Let me know in case of any questions.


    Regards,

    Kiran Kumar.



  • 2.  Re: SiteMinder agent latest version for Siebel CRM

    Posted Feb 15, 2015 05:36 PM

    Hi Kiran,

     

    According to the ERP agent platform matrix, Siebel Server 8.1.1.x already supported in v5.6 SP4 CR23. Does it answer your question?

     

    SAP Portal Services

     

    Regards,

    Kar Meng



  • 3.  Re: SiteMinder agent latest version for Siebel CRM

    Posted Feb 15, 2015 09:08 PM

    Hi Kar,

     

    Thank you for your response.

    We did not have an issue with SiteMinder agent till we upgraded to Siebel 8.1.1.14 (IP 2014).

     

    Siebel 8.1.1.14 is latest release from Oracle and looks like Siebel Connector software that we are using with older Siebel versions (i.e., 8.1.1.10) is failing.

    Just trying to understand if there is a newer version that would be compatible with Siebel CRM IP 2014.

     

    Regards,

    Kiran Kumar



  • 4.  Re: SiteMinder agent latest version for Siebel CRM

    Posted Feb 17, 2015 01:01 AM

    Hi Kiran,

     

    Not I'm awared of any new version release soon. As per my understanding from platform matrix Siebel 8.1.1.14 is falled into supported category. If there is an issue with Siebel Connector, Support need to gather relevant logs to troubleshoot further. Best to open an issue to pursue resolution.

     

    Thanks.



  • 5.  Re: SiteMinder agent latest version for Siebel CRM

    Posted Feb 17, 2015 09:00 AM

    Thank you. Will have respective team open a request with CA.

     

    Regards,

    Kiran Kumar



  • 6.  Re: SiteMinder agent latest version for Siebel CRM

    Posted Dec 22, 2015 10:10 AM

    Hi Team,

     

    I am facing a similar issue with Siebel IP15.

    Can you please share the solution to this problem.

     

    To give an overview of issue faced in my environment,

    We are using Siebel with Siteminder SSO.

    We recently upgraded from Siebel 8.1.1.10 to IP15. And after
    that , whenever we login through SSO, it login as Anonymous user.

     

    We came to know from Oracle support that Siteminder uses 'SWECmd-ExecuteLogin"
    to login to Siebel. But from IP14 OpenUI is not supporting 'SWECmd-ExecuteLogin" command. So we need help from Siteminder team to
    re-write the login script with alternate option to SWECmd-ExecuteLogin".

     

    Any suggestions?

     

    Thanks,

    Newbie@Siteminder



  • 7.  Re: SiteMinder agent latest version for Siebel CRM

    Posted Dec 22, 2015 12:05 PM

    Hi,

     

    We had a similar issue with ExecuteLogin and siebel connector. siebelstartup.jsp file was using SWECmd=ExecuteLogin&SWEUsername=.

    CA had provided latest siebelstartup.jsp file that calls ExecuteLogin command as POST instead of GET. Will be still using ExecuteLogin, however will be a POST of SWEUsername and SWEPassword.

     

    Would advise you to work with CA and request them to provide newer version of file that does POST rather than GET for ExecuteLogin.

     

    Regards,

    Kiran Kumar.



  • 8.  Re: SiteMinder agent latest version for Siebel CRM

    Posted Dec 23, 2015 12:00 AM

    Hi Kiran,

     

    Thanks a ton for your reply. It is agreat help.

     

    Thanks,

    Shilpi



  • 9.  Re: SiteMinder agent latest version for Siebel CRM

    Posted Dec 23, 2015 12:01 AM

    Hi Kiran,

     

    Thanks a ton for your quick reply. it is a great help.

     

    Thanks,

    SS



  • 10.  Re: SiteMinder agent latest version for Siebel CRM

    Broadcom Employee
    Posted May 30, 2016 10:28 AM

    Hi,

     

    Be aware that the Siebel Server doesn't support anymore

    the _sn nor the login data in the URL starting version 8.1.1.9 :

     

    NOTE: Passing user credentials in the URL is not supported

    in Siebel CRM version 8.2, and Siebel CRM version 8.1.1.9

    and later.

     

    https://docs.oracle.com/cd/E14004_01/books/EAI3/EAI3_WhatsNew.html

     

    But the siebelstartup.pl relay on these elements in the URL :

     

    # *** Check for Siebel Time Out Scenario ***

     

    $SiebelTimeOut = "false";

    $CheckURL1 = "SWECmd=Login";

    $CheckURL2 = "_sn=";

    $strIndex1 = index($BaseSiebelUrl,$CheckURL1);

    $strIndex2 = index($BaseSiebelUrl,$CheckURL2);

     

    if ( ( $strIndex1 > 0 ) && ( $strIndex2 <= 0 ) )

    {

    $SiebelTimeOut = "true";

    }

     

    So if you want to make it working, you have

    to comment the following lines in the siebelstartup.pl file :

     

    $CheckURL2 = "_sn=";

    $strIndex2 = index($BaseSiebelUrl,$CheckURL2);

     

    if ( ( $strIndex1 > 0 ) && ( $strIndex2 <= 0 ) )

    {

    $SiebelTimeOut = "true";

    }

     

    Hope that helps,

     

    Patrick