With Service Desk 14.1, do any of the low-level CA Service Desk tools (PDM, etc.) allow mass updates to the association of “Change Windows” and Configuration Items? For example; processing a data file that had a listing of hundreds/thousands of Change Window to Configuration Item mappings.
I was told by CA Support that GRLoader is not able to target Change Windows associations.
If there are no official tools available to accomplish the mass manipulation of Change Window to CI associations, have any customers come up with a "hack" for this?