I was wondering if we can include a new column "resolution comments" in the list_in/cr.htmpl files. This column should display the comments that were
entered while resolving the ticket. Since these details are stored in the Act_log table, i need to know if its possible to retrieve only a single description(i.e. resolved status "description")
What I tried in wsp are as follows:
<PDM_MACRO NAME=lsCol hdr="Resolution Comments" attr=act_log.0.description justify=left> (act_log.0.description ---found from forum; didnt work)
<PDM_MACRO NAME=lsCol hdr="Resolution Comments" attr=act_log.description justify=left>---- didnt display any ticket details.