AnsweredAssumed Answered

Not Authorized error in SM logs

Question asked by sandeep.boorugu on Feb 20, 2015
Latest reply on Mar 2, 2015 by sandeep.boorugu

Hi All,


I have configured Siteminder 12.51 and configured few resources to test the functionality. User is able to login with the configured policies, however I can see below error message as "Not Authorized" in smtracedefault logs.

For the First time in a day, when I access the resource it says "Authorized", but for the rest all it says "Not Authorized".

[02/20/2015][13:35:04.777][13:35:04][2140][3380][Sm_Az_Message.cpp:563][CSm_Az_Message::ProcessMessage][s34/r3][idp_agent][][user1][][test_realm][][][][][][][][][][][][][][][** Status: Authorized. ]

[02/20/2015][13:36:21.401][13:36:21][2140][3120][Sm_Az_Message.cpp:563][CSm_Az_Message::ProcessMessage][s38/r4][idp_agent][][user1][][test_realm][][][][][][][][][][][][][][][** Status: Not Authorized. ]


These are logs from smps.log, however I can connect to LDAP server from policy server.
[2140/3120][Fri Feb 20 2015 13:35:04][SmDsLdapConnMgr.cpp:1194][ERROR] Error# '81' during search: 'error: Can't contact LDAP server'

[2140/3120][Fri Feb 20 2015 13:35:04][SmDsLdapFunctionImpl.cpp:1956][INFO] Failing over to LDAP server '192.168.*.*:389' in LDAP server bank #1


No Impact on User login.


Can anyone share their thoughts here?