John_George

Incident Categories Help You Manage Business Demand by Investment

Discussion created by John_George Employee on Feb 23, 2015
Latest reply on Feb 25, 2015 by Chris_Hackett

Do you use incident categories to categorize incidents of a particular type? You can configure logical categories that reflect the structure of your organization or related investments. Then associate investments with these incident categories. Learn about investment categories and how to troubleshoot them by reading today's featured article on the CA Clarity PPM Cookbook contributed by Damon Logiudice, Senior Information Services Engineer, CA Technologies.

 

Incident Categories Help You Manage Business Demand by Investment | CA Clarity PPM Cookbook

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