Service Operations Insight

Hi all,

I am trying to use SOI3.2 WebService.

At this moment I need to update an alert.

I have already searched into SOI Bookshelf but the exemples doesn't helps very much in this case.

Anyone can tell me, for example, how can I update an Alert using SoapUI.

Regards,

Sérgio Castro

I use SOAPUI to test out my web services.  Here is what you can try:

1. Download and launch SoapUI

2. Create a new SOAPUI project.  It will ask you for a webservice URL, use http://[Your SOI Manager]:7090/sam/webservice/wsdls/alarm.wsdl

3. SoapUI Will now ask for authentication to download the WSDL template.

4.At this point SoapUI will create a project binding called 'alarmResourceBinding'.  Locate the PUT operator. and double click 'Request 1'

5. Replace the content of the request with the following:

<env:Envelope

    xmlns:env="http://www.w3.org/2003/05/soap-envelope"

    xmlns:mdo="http://schemas.wiseman.dev.java.net/metadata/messagetypes"

    xmlns:mex="http://schemas.xmlsoap.org/ws/2004/09/mex"

    xmlns:wsa="http://schemas.xmlsoap.org/ws/2004/08/addressing"

    xmlns:wse="http://schemas.xmlsoap.org/ws/2004/08/eventing"

    xmlns:wsen="http://schemas.xmlsoap.org/ws/2004/09/enumeration"

    xmlns:wsman="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd"

    xmlns:wxf="http://schemas.xmlsoap.org/ws/2004/09/transfer">

      <env:Header>

                <wsa:To

                    env:mustUnderstand="true"

                    xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">http://[Your SOI Manager]:7090/sam/webservice

              </wsa:To>

              <wsman:ResourceURI

                    xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">urn:resources.sam.ca.com/webservice/1/alarm</wsman:ResourceURI>

              <wsman:OperationTimeout xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">P0Y0M0DT0H0M30.000S</wsman:OperationTimeout>

              <wsman:SelectorSet xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">

                    <wsman:Selector Name="AlertID">2506556</wsman:Selector>

              </wsman:SelectorSet>

              <wsa:Action

                    env:mustUnderstand="true"

                    xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">http://schemas.xmlsoap.org/ws/2004/09/transfer/Put</wsa:Action>

              <wsa:ReplyTo xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">

                    <wsa:Address env:mustUnderstand="true">http://schemas.xmlsoap.org/ws/2004/08/addressing/role/anonymous</wsa:Address>

              </wsa:ReplyTo>

              <wsa:MessageID env:mustUnderstand="true" xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">uuid:cf38c3e2-29e3-499e-a149-79010114857f</wsa:MessageID>

              <wsman:FragmentTransfer

                    Dialect="http://www.w3.org/TR/1999/REC-xpath-19991116"

                    env:mustUnderstand="true"

                    xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">UserAttribute4</wsman:FragmentTransfer>

    </env:Header>

    <env:Body>

          <ns9:alarm xmlns:ns9="http://schemas.sam.ca.com/webservice/1/alarm.xsd">

              <ns9:UserAttribute4>Hi I Just Updated You!</ns9:UserAttribute4>

          </ns9:alarm>

    </env:Body>

</env:Envelope>

6. I have bolded the things you need to change.  Take note that this is a 'Fragment', which means you only really need to tell it what fields you want to update.  In this case, I am only updating UserAttribute4.  The key here is you nede to know the AlertID of the alarm you are trying to update.

What if you dont know your Alert ID

1. Open the 'EnumerateOP' operator

2. Replace the contents of Request 1 with the following

<env:Envelope

       xmlns:env="http://www.w3.org/2003/05/soap-envelope"

       xmlns:mdo="http://schemas.wiseman.dev.java.net/metadata/messagetypes"

       xmlns:mex="http://schemas.xmlsoap.org/ws/2004/09/mex"

       xmlns:wsa="http://schemas.xmlsoap.org/ws/2004/08/addressing"

       xmlns:wse="http://schemas.xmlsoap.org/ws/2004/08/eventing"

       xmlns:wsen="http://schemas.xmlsoap.org/ws/2004/09/enumeration"

       xmlns:wsman="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd"

       xmlns:wsmeta="http://schemas.dmtf.org/wbem/wsman/1/wsman/version1.0.0.a/default-addressing-model.xsd"

       xmlns:wxf="http://schemas.xmlsoap.org/ws/2004/09/transfer"

       xmlns:xs="http://www.w3.org/2001/XMLSchema">

       <env:Header>

            <wsa:Action

                 xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd"

                 xmlns:ns12="http://schemas.sam.ca.com/webservice/1/alarmAnnotation.xsd"

                 env:mustUnderstand="true">http://schemas.xmlsoap.org/ws/2004/09/enumeration/Enumerate</wsa:Action>

            <wsa:ReplyTo

                 xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd"

                 xmlns:ns12="http://schemas.sam.ca.com/webservice/1/alarmAnnotation.xsd">

                  <wsa:Address env:mustUnderstand="true">http://schemas.xmlsoap.org/ws/2004/08/addressing/role/anonymous</wsa:Address>

            </wsa:ReplyTo>

            <wsa:MessageID

                 xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd"

                 xmlns:ns12="http://schemas.sam.ca.com/webservice/1/alarmAnnotation.xsd"

                 env:mustUnderstand="true">uuid:630424fc-0ce1-4bab-be37-c0398451db66</wsa:MessageID>

            <wsa:To

                 xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd"

                 xmlns:ns12="http://schemas.sam.ca.com/webservice/1/alarmAnnotation.xsd"

                 env:mustUnderstand="true">http://[YOUR SOI MANAGER]:7090/sam/webservice</wsa:To>

            <wsman:ResourceURI

                 xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd"

                 xmlns:ns12="http://schemas.sam.ca.com/webservice/1/alarmAnnotation.xsd">urn:resources.sam.ca.com/webservice/1/alarm</wsman:ResourceURI>

       </env:Header>

       <env:Body>

            <wsen:Enumerate>

                 <wsen:Expires>PT5M</wsen:Expires>

                 <wsen:Filter>//*[local-name()='SvcDeskTicket' and text()='IM5937771']/..</wsen:Filter>

            </wsen:Enumerate>

       </env:Body>

</env:Envelope>

3. In the case above, I am simply searching for any alarm that has a 'Ticket ID' value of 'IM5937771'.

4. Execute the call, and wait for the response which will look like the following:

<env:Envelope xmlns:env="http://www.w3.org/2003/05/soap-envelope" xmlns:mdo="http://schemas.wiseman.dev.java.net/metadata/messagetypes" xmlns:mex="http://schemas.xmlsoap.org/ws/2004/09/mex" xmlns:wsa="http://schemas.xmlsoap.org/ws/2004/08/addressing" xmlns:wse="http://schemas.xmlsoap.org/ws/2004/08/eventing" xmlns:wsen="http://schemas.xmlsoap.org/ws/2004/09/enumeration" xmlns:wsman="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd" xmlns:wsmeta="http://schemas.dmtf.org/wbem/wsman/1/wsman/version1.0.0.a/default-addressing-model.xsd" xmlns:wxf="http://schemas.xmlsoap.org/ws/2004/09/transfer" xmlns:xs="http://www.w3.org/2001/XMLSchema">

   <env:Header>

      <wsa:Action env:mustUnderstand="true" xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd" xmlns:ns13="http://ns.ca.com/2009/01/usm-data" xmlns:ns14="http://ns.ca.com/2009/07/usm-core" xmlns:ns15="http://ns.ca.com/2009/07/eventing">http://schemas.xmlsoap.org/ws/2004/09/enumeration/EnumerateResponse</wsa:Action>

      <wsa:MessageID env:mustUnderstand="true" xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd" xmlns:ns13="http://ns.ca.com/2009/01/usm-data" xmlns:ns14="http://ns.ca.com/2009/07/usm-core" xmlns:ns15="http://ns.ca.com/2009/07/eventing">uuid:ba78ac41-3e5c-4523-af6e-545894683ecc</wsa:MessageID>

      <wsa:RelatesTo xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd" xmlns:ns13="http://ns.ca.com/2009/01/usm-data" xmlns:ns14="http://ns.ca.com/2009/07/usm-core" xmlns:ns15="http://ns.ca.com/2009/07/eventing">uuid:630424fc-0ce1-4bab-be37-c0398451db66</wsa:RelatesTo>

      <wsa:To env:mustUnderstand="true" xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd" xmlns:ns13="http://ns.ca.com/2009/01/usm-data" xmlns:ns14="http://ns.ca.com/2009/07/usm-core" xmlns:ns15="http://ns.ca.com/2009/07/eventing">http://schemas.xmlsoap.org/ws/2004/08/addressing/role/anonymous</wsa:To>

   </env:Header>

   <env:Body>

      <wsen:EnumerateResponse xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd" xmlns:ns13="http://ns.ca.com/2009/01/usm-data" xmlns:ns14="http://ns.ca.com/2009/07/usm-core" xmlns:ns15="http://ns.ca.com/2009/07/eventing">

         <wsen:Expires>2015-02-25T11:33:25.331-05:00</wsen:Expires>

         <wsen:EnumerationContext>0909ea1d-aae1-4f02-a8e8-923d79901d91</wsen:EnumerationContext>

      </wsen:EnumerateResponse>

   </env:Body>

</env:Envelope>

5. Take note of the bolded text (enumerationcontext).  Now open the 'PullOp' operator, and replace the request with the following:

<env:Envelope

  xmlns:env="http://www.w3.org/2003/05/soap-envelope"

  xmlns:mdo="http://schemas.wiseman.dev.java.net/metadata/messagetypes"

  xmlns:mex="http://schemas.xmlsoap.org/ws/2004/09/mex"

  xmlns:wsa="http://schemas.xmlsoap.org/ws/2004/08/addressing"

  xmlns:wse="http://schemas.xmlsoap.org/ws/2004/08/eventing"

  xmlns:wsen="http://schemas.xmlsoap.org/ws/2004/09/enumeration"

  xmlns:wsman="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd"

  xmlns:wsmeta="http://schemas.dmtf.org/wbem/wsman/1/wsman/version1.0.0.a/default-addressing-model.xsd"

  xmlns:wxf="http://schemas.xmlsoap.org/ws/2004/09/transfer"

  xmlns:xs="http://www.w3.org/2001/XMLSchema">

  <env:Header>

  <wsa:Action

  xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd"

  xmlns:ns12="http://schemas.sam.ca.com/webservice/1/alarmAnnotation.xsd"

  env:mustUnderstand="true">http://schemas.xmlsoap.org/ws/2004/09/enumeration/Pull</wsa:Action>

  <wsa:ReplyTo

  xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd"

  xmlns:ns12="http://schemas.sam.ca.com/webservice/1/alarmAnnotation.xsd">

  <wsa:Address env:mustUnderstand="true">http://schemas.xmlsoap.org/ws/2004/08/addressing/role/anonymous</wsa:Address>

  </wsa:ReplyTo>

  <wsa:MessageID

  xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd"

  xmlns:ns12="http://schemas.sam.ca.com/webservice/1/alarmAnnotation.xsd"

  env:mustUnderstand="true">uuid:630424fc-0ce1-4bab-be37-c0398451db66</wsa:MessageID>

  <wsa:To

  xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd"

  xmlns:ns12="http://schemas.sam.ca.com/webservice/1/alarmAnnotation.xsd"

  env:mustUnderstand="true">http://[YOUR SOI MANAGER]:7090/sam/webservice</wsa:To>

  <wsman:ResourceURI

  xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd"

  xmlns:ns12="http://schemas.sam.ca.com/webservice/1/alarmAnnotation.xsd">urn:resources.sam.ca.com/webservice/1/alarm</wsman:ResourceURI>

  </env:Header>

  <env:Body>

  <wsen:Pull

          xmlns:wsenz="http://schemas.xmlsoap.org/ws/2004/09/enumeration"

          xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"

          xmlns:xsd="http://www.w3.org/2001/XMLSchema"

          xmlns:ad="http://schemas.microsoft.com/2008/1/ActiveDirectory">

        <wsenz:EnumerationContext>0909ea1d-aae1-4f02-a8e8-923d79901d91</wsenz:EnumerationContext>

        <wsenz:MaxTime>PT10S</wsenz:MaxTime>

        <wsenz:MaxElements>100</wsenz:MaxElements>

     </wsen:Pull>

  </env:Body>

</env:Envelope>

The result will be all alerts that fit the search criteria, and their respective alert id's

Edit: A few notes----

1. Make sure that you have the Auth settings set for all actions.  The Auth panel is found at teh bottom left of each request dialog.  Select 'Basic' and use your SOI Manager User and Password.

2. Make sure that your request properties have the option 'Strip Whitespaces' set to true.  Whitespaces seem to impact SOI requests.  Other CA products do not seem to be impacted by this.

First of all, Thank you paimon.soror Good work, I feel closer but now i get the follow error. Do you know what it can mean?

<!--*****************************************

Generated from file alarm.xsd

target_namespace=http://schemas.sam.ca.com/webservice/1/alarm.xsd

xsd_file=alarm.xsd

service_name=alarm

resource_type=AlarmType

resource_name=alarm

resource_uri=urn:resources.sam.ca.com/webservice/1/alarm

*****************************************-->

<definitions targetNamespace="http://schemas.sam.ca.com/webservice/1/alarm.xsd" xmlns:tns="http://schemas.sam.ca.com/webservice/1/alarm.xsd" xmlns:state="http://schemas.sam.ca.com/webservice/1/alarm.xsd" xmlns:wxf="http://schemas.xmlsoap.org/ws/2004/09/transfer" xmlns:wsen="http://schemas.xmlsoap.org/ws/2004/09/enumeration" xmlns:wse="http://schemas.xmlsoap.org/ws/2004/08/eventing" xmlns:wsa="http://schemas.xmlsoap.org/ws/2004/08/addressing" xmlns="http://schemas.xmlsoap.org/wsdl/" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:wsoap12="http://schemas.xmlsoap.org/wsdl/soap12/" xmlns:wsman="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd">

   <import namespace="http://schemas.xmlsoap.org/ws/2004/09/transfer" location="wiseman/transfer.wsdl"/>

   <import namespace="http://schemas.xmlsoap.org/ws/2004/09/enumeration" location="wiseman/enumeration.wsdl"/>

   <import namespace="http://schemas.xmlsoap.org/ws/2004/08/eventing" location="wiseman/eventing.wsdl"/>

   <types>

      <xs:schema elementFormDefault="qualified" blockDefault="#all">

         <xs:import namespace="http://schemas.sam.ca.com/webservice/1/alarm.xsd" schemaLocation="../schemas/alarm.xsd"/>

      </xs:schema>

   </types>

   <!--Custom Messages-->

   <message name="AlarmTypeMessage">

      <part name="AlarmTypeMessage" element="state:alarm"/>

   </message>

   <message name="CreateResponseMessage">

      <part name="CreateResponseMessage" element="wxf:ResourceCreated"/>

   </message>

   <message name="DeleteRequestMessage">

      <part name="DeleteRequestMessage" element="wxf:AnyXmlOptional"/>

   </message>

   <message name="GetStatusResponseMessage">

      <part name="Body1" element="wsen:GetStatusResponse"/>

      <part name="Header_tom" element="wsa:To"/>

      <part name="Header_actm" element="wsa:Action"/>

      <part name="Header_mim" element="wsa:MessageID"/>

   </message>

   <message name="ToMessage">

      <part name="Header_tom" element="wsa:To"/>

   </message>

   <message name="ActionMessage">

      <part name="Header_actm" element="wsa:Action"/>

   </message>

   <message name="MessageIdMessage">

      <part name="Header_mim" element="wsa:MessageID"/>

   </message>

   <!--PortTypes-->

   <portType name="alarmResource">

      <documentation>This port type defines a resource that may be

                        read, written, created, deleted or enuumerated.</documentation>

      <!--WS-Transfer Operations-->

      <operation name="Create">

         <input message="tns:AlarmTypeMessage" wsa:Action="http://schemas.xmlsoap.org/ws/2004/09/transfer/Create"/>

         <output message="tns:CreateResponseMessage" wsa:Action="http://schemas.xmlsoap.org/ws/2004/09/transfer/CreateResponse"/>

      </operation>

      <operation name="Get">

         <input message="wxf:EmptyMessage" wsa:Action="http://schemas.xmlsoap.org/ws/2004/09/transfer/Get"/>

         <output message="tns:AlarmTypeMessage" wsa:Action="http://schemas.xmlsoap.org/ws/2004/09/transfer/GetResponse"/>

      </operation>

      <operation name="Put">

         <input message="wxf:AnyXmlMessage" wsa:Action="http://schemas.xmlsoap.org/ws/2004/09/transfer/Put"/>

         <output message="wxf:OptionalXmlMessage" wsa:Action="http://schemas.xmlsoap.org/ws/2004/09/transfer/PutResponse"/>

      </operation>

      <operation name="Delete">

         <input message="tns:DeleteRequestMessage" wsa:Action="http://schemas.xmlsoap.org/ws/2004/09/transfer/Delete"/>

         <output message="wxf:EmptyMessage" wsa:Action="http://schemas.xmlsoap.org/ws/2004/09/transfer/DeleteResponse"/>

      </operation>

      <!--TODO: Add all Custom Operations with Custom wsa:Action Attributes here

                <operation name="CustomOp">

                        <input message="wxf:EmptyMessage"

                                wsa:Action="http://wiseman.dev.java.net/schema/CustomOp" />

                        <output message="wxf:EmptyMessage"

                                wsa:Action="http://wiseman.dev.java.net/schema/CustomOpResponse" />

                </operation>-->

      <!--WS-Enumeration Operations-->

      <operation name="EnumerateOp">

         <input message="wsen:EnumerateMessage" wsa:Action="http://schemas.xmlsoap.org/ws/2004/09/enumeration/Enumerate"/>

         <output message="wsen:EnumerateResponseMessage" wsa:Action="http://schemas.xmlsoap.org/ws/2004/09/enumeration/EnumerateResponse"/>

      </operation>

      <operation name="PullOp">

         <input message="wsen:PullMessage" wsa:Action="http://schemas.xmlsoap.org/ws/2004/09/enumeration/Pull"/>

         <output message="wsen:PullResponseMessage" wsa:Action="http://schemas.xmlsoap.org/ws/2004/09/enumeration/PullResponse"/>

      </operation>

      <operation name="RenewOp">

         <input message="wsen:RenewMessage" wsa:Action="http://schemas.xmlsoap.org/ws/2004/09/enumeration/Renew"/>

         <output message="wsen:RenewResponseMessage" wsa:Action="http://schemas.xmlsoap.org/ws/2004/09/enumeration/RenewResponse"/>

      </operation>

      <operation name="GetStatusOp">

         <input message="wsen:GetStatusMessage" wsa:Action="http://schemas.xmlsoap.org/ws/2004/09/enumeration/GetStatus"/>

         <output message="tns:GetStatusResponseMessage" wsa:Action="http://schemas.xmlsoap.org/ws/2004/09/enumeration/GetStatusResponse"/>

      </operation>

      <operation name="ReleaseOp">

         <input message="wsen:ReleaseMessage" wsa:Action="http://schemas.xmlsoap.org/ws/2004/09/enumeration/Release"/>

         <output message="wsen:ReleaseResponseMessage" wsa:Action="http://schemas.xmlsoap.org/ws/2004/09/enumeration/ReleaseResponse"/>

      </operation>

      <!--operation name="EnumerationEndOp">

                        <output message="wsen:EnumerationEndMessage"

                                wsa:Action="http://schemas.xmlsoap.org/ws/2004/09/enumeration/EnumerationEnd" />

                </operation-->

      <!--WS Eventing operations-->

      <operation name="SubscribeOp">

         <input message="wse:SubscribeMsg" wsa:Action="http://schemas.xmlsoap.org/ws/2004/08/eventing/Subscribe"/>

         <output message="wse:SubscribeResponseMsg" wsa:Action="http://schemas.xmlsoap.org/ws/2004/08/eventing/SubscribeResponse"/>

      </operation>

      <operation name="RenewSubscriptionOp">

         <input message="wse:RenewMsg" wsa:Action="http://schemas.xmlsoap.org/ws/2004/08/eventing/Renew"/>

         <output message="wse:RenewResponseMsg" wsa:Action="http://schemas.xmlsoap.org/ws/2004/08/eventing/RenewResponse"/>

      </operation>

      <operation name="GetSubscriptionStatusOp">

         <input message="wse:GetStatusMsg" wsa:Action="http://schemas.xmlsoap.org/ws/2004/08/eventing/GetStatus"/>

         <output message="wse:GetStatusResponseMsg" wsa:Action="http://schemas.xmlsoap.org/ws/2004/08/eventing/GetStatusResponse"/>

      </operation>

      <operation name="UnsubscribeOp">

         <input message="wse:UnsubscribeMsg" wsa:Action="http://schemas.xmlsoap.org/ws/2004/08/eventing/Unsubscribe"/>

         <output message="wse:UnsubscribeResponseMsg" wsa:Action="http://schemas.xmlsoap.org/ws/2004/08/eventing/UnsubscribeResponse"/>

      </operation>

   </portType>

   <binding name="alarmResourceBinding" type="tns:alarmResource">

      <wsoap12:binding transport="http://schemas.xmlsoap.org/soap/http" style="document"/>

      <!--WS-Tranfer Operations-->

      <operation name="Get">

         <wsoap12:operation soapAction="http://schemas.xmlsoap.org/ws/2004/09/transfer/Get"/>

         <input>

            <wsoap12:body use="literal"/>

         </input>

         <output>

            <wsoap12:body use="literal"/>

         </output>

      </operation>

      <operation name="Put">

         <wsoap12:operation soapAction="http://schemas.xmlsoap.org/ws/2004/09/transfer/Put"/>

         <input>

            <wsoap12:body use="literal"/>

         </input>

         <output>

            <wsoap12:body use="literal"/>

         </output>

      </operation>

      <operation name="Delete">

         <wsoap12:operation soapAction="http://schemas.xmlsoap.org/ws/2004/09/transfer/Delete"/>

         <input>

            <wsoap12:body use="literal"/>

         </input>

         <output>

            <wsoap12:body use="literal"/>

         </output>

      </operation>

      <operation name="Create">

         <wsoap12:operation soapAction="http://schemas.xmlsoap.org/ws/2004/09/transfer/Create"/>

         <input>

            <wsoap12:body use="literal"/>

         </input>

         <output>

            <wsoap12:body use="literal"/>

         </output>

      </operation>

      <!--TODO: Add all Custom Operations with Custom wsa:Action Attributes here

                <operation name="CustomOp">

                <wsoap12:operation soapAction="http://wiseman.dev.java.net/schema/CustomOp"/>

                        <input>                       

                                <wsoap12:body use="literal"/>

                        </input>

                        <output>

                                <wsoap12:body use="literal"/>

                        </output>              

                </operation>-->

      <!--WS-Enumeration Operations-->

      <operation name="EnumerateOp">

         <wsoap12:operation soapAction="http://schemas.xmlsoap.org/ws/2004/09/enumeration/Enumerate"/>

         <input>

            <wsoap12:body use="literal"/>

         </input>

         <output>

            <wsoap12:body use="literal"/>

         </output>

      </operation>

      <operation name="PullOp">

         <wsoap12:operation soapAction="http://schemas.xmlsoap.org/ws/2004/09/enumeration/Pull"/>

         <input>

            <wsoap12:body use="literal"/>

         </input>

         <output>

            <wsoap12:body use="literal"/>

         </output>

      </operation>

      <operation name="RenewOp">

         <wsoap12:operation soapAction="http://schemas.xmlsoap.org/ws/2004/09/enumeration/Renew"/>

         <input>

            <wsoap12:body use="literal"/>

         </input>

         <output>

            <wsoap12:body use="literal"/>

         </output>

      </operation>

      <operation name="GetStatusOp">

         <wsoap12:operation soapAction="http://schemas.xmlsoap.org/ws/2004/09/enumeration/GetStatus"/>

         <input>

            <wsoap12:body use="literal"/>

         </input>

         <output>

            <wsoap12:body use="literal" parts="Body1"/>

            <wsoap12:header message="tns:ToMessage" part="Header_tom" use="literal"/>

            <wsoap12:header message="tns:ActionMessage" part="Header_actm" use="literal"/>

            <wsoap12:header message="tns:MessageIdMessage" part="Header_mim" use="literal"/>

         </output>

      </operation>

      <operation name="ReleaseOp">

         <wsoap12:operation soapAction="http://schemas.xmlsoap.org/ws/2004/09/enumeration/Release"/>

         <input>

            <wsoap12:body use="literal"/>

         </input>

         <output>

            <wsoap12:body use="literal"/>

         </output>

      </operation>

      <!--operation name="EnumerationEndOp">

                <wsoap12:operation soapAction="http://schemas.xmlsoap.org/ws/2004/09/enumeration/EnumerationEnd"/>

                        <input>                       

                                <wsoap12:body use="literal"/>

                        </input>

                        <output>

                                <wsoap12:body use="literal"/>

                        </output>               

                </operation-->

      <!--WS Eventing operations-->

      <operation name="SubscribeOp">

         <wsoap12:operation soapAction="http://schemas.xmlsoap.org/ws/2004/08/eventing/Subscribe"/>

         <input>

            <wsoap12:body use="literal"/>

         </input>

         <output>

            <wsoap12:body use="literal"/>

         </output>

      </operation>

      <operation name="RenewSubscriptionOp">

         <wsoap12:operation soapAction="http://schemas.xmlsoap.org/ws/2004/08/eventing/Renew"/>

         <input>

            <wsoap12:body use="literal"/>

         </input>

         <output>

            <wsoap12:body use="literal"/>

         </output>

      </operation>

      <operation name="GetSubscriptionStatusOp">

         <wsoap12:operation soapAction="http://schemas.xmlsoap.org/ws/2004/08/eventing/GetStatus"/>

         <input>

            <wsoap12:body use="literal"/>

         </input>

         <output>

            <wsoap12:body use="literal"/>

         </output>

      </operation>

      <operation name="UnsubscribeOp">

         <wsoap12:operation soapAction="http://schemas.xmlsoap.org/ws/2004/08/eventing/Unsubscribe"/>

         <input>

            <wsoap12:body use="literal"/>

         </input>

         <output>

            <wsoap12:body use="literal"/>

         </output>

      </operation>

   </binding>

   <service name="alarmService">

      <documentation>alarm Service</documentation>

      <port name="alarmResource" binding="tns:alarmResourceBinding">

         <wsoap12:address location="$$SERVICE_URL/"/>

         <wsa:EndpointReference>

            <wsa:Address>$$SERVICE_URL/</wsa:Address>

            <wsa:ReferenceParameters>

               <wsman:ResourceURI>urn:resources.sam.ca.com/webservice/1/alarm</wsman:ResourceURI>

            </wsa:ReferenceParameters>

         </wsa:EndpointReference>

      </port>

   </service>

</definitions>

That's actually the web service definition file (alarm.wsdl)  Are you using SoapUi?

Yes.

Do you mind posting some screen shots of how you got that response?  I dont seem to be able to reproduce it.  Following the screenshots I posted above I wasn't able to get any errors or anything.

Do you see any difference on your environment?

Ah ok i see it.  On the last image you posted, the url should just be http://ptmtsppsoi02:7090/sam/webservice , sorry about that should have clarified.

Now I get this error:

<html><head><title>Apache Tomcat/6.0.36 - Error report</title><style><!--H1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;}A {color : black;}A.name {color : black;}HR {color : #525D76;}--></style> </head><body><h1>HTTP Status 500 - Unable to create envelope from given source: </h1><HR size="1" noshade="noshade"><p><b>type</b> Status report</p><p><b>message</b> <u>Unable to create envelope from given source: </u></p><p><b>description</b> <u>The server encountered an internal error that prevented it from fulfilling this request.</u></p><HR size="1" noshade="noshade"><h3>Apache Tomcat/6.0.36</h3></body></html>

On the 4th image you posted.  There is an option under "Request Properties".  Set "Strip Whitespaces" to true.  Let me know if that works. (its funny, this only happens in SOI.  Other CA apps dont have this issue)

Also, make sure you have your 'Auth' set up (the last picture you have posted, bottom left).  Set the Auth mode to basic, and use the manager user and password.

Same problem

Can you paste your SOAP xml.  I'll check it over for any errors in the syntax.

<env:Envelope xmlns:env="http://www.w3.org/2003/05/soap-envelope" xmlns:mdo="http://schemas.wiseman.dev.java.net/metadata/messagetypes" xmlns:mex="http://schemas.xmlsoap.org/ws/2004/09/mex" xmlns:wsa="http://schemas.xmlsoap.org/ws/2004/08/addressing"xmlns:wse="http://schemas.xmlsoap.org/ws/2004/08/eventing" xmlns:wsen="http://schemas.xmlsoap.org/ws/2004/09/enumeration" xmlns:wsman="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd" xmlns:wxf="http://schemas.xmlsoap.org/ws/2004/09/transfer">

<env:Header>

  <wsa:To env:mustUnderstand="true" xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">http://ptmtsppsoi02:7090/sam/webservice</wsa:To>

  <wsman:ResourceURI xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">urn:resources.sam.ca.com/webservice/1/alarm</wsman:ResourceURI>

  <wsman:OperationTimeout xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">P0Y0M0DT0H0M30.000S</wsman:OperationTimeout>

  <wsman:SelectorSet xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">

   <wsman:Selector Name="AlertID">949547</wsman:Selector>

  </wsman:SelectorSet>

  <wsa:Action env:mustUnderstand="true" xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">http://schemas.xmlsoap.org/ws/2004/09/transfer/Put</wsa:Action>

  <wsa:ReplyTo xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">

   <wsa:Address env:mustUnderstand="true">http://schemas.xmlsoap.org/ws/2004/08/addressing/role/anonymous</wsa:Address>

  </wsa:ReplyTo>

  <wsa:MessageID env:mustUnderstand="true" xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">uuid:cf38c3e2-29e3-499e-a149-79010114857f</wsa:MessageID>

  <wsman:FragmentTransfer Dialect="http://www.w3.org/TR/1999/REC-xpath-19991116" env:mustUnderstand="true" xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">UserAttribute4</wsman:FragmentTransfer>

</env:Header>

<env:Body>

  <ns9:alarm xmlns:ns9="http://schemas.sam.ca.com/webservice/1/alarm.xsd">

   <ns9:UserAttribute4>Hi I Just Updated You!</ns9:UserAttribute4>

  </ns9:alarm>

</env:Body>

</env:Envelope>

Looks like you have a formatting issue in your XML. 

xmlns:wsa="http://schemas.xmlsoap.org/ws/2004/08/addressing"xmlns:wse="http://schemas.xmlsoap.org/ws/2004/08/eventing"

missing a space there, should be:

xmlns:wsa="http://schemas.xmlsoap.org/ws/2004/08/addressing" xmlns:wse="http://schemas.xmlsoap.org/ws/2004/08/eventing"

Here you go, I just tried this and it worked::::

<env:Envelope xmlns:env="http://www.w3.org/2003/05/soap-envelope" xmlns:mdo="http://schemas.wiseman.dev.java.net/metadata/messagetypes" xmlns:mex="http://schemas.xmlsoap.org/ws/2004/09/mex" xmlns:wsa="http://schemas.xmlsoap.org/ws/2004/08/addressing" xmlns:wse="http://schemas.xmlsoap.org/ws/2004/08/eventing" xmlns:wsen="http://schemas.xmlsoap.org/ws/2004/09/enumeration" xmlns:wsman="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd" xmlns:wxf="http://schemas.xmlsoap.org/ws/2004/09/transfer">

<env:Header>

  <wsa:To env:mustUnderstand="true" xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">http://ptmtsppsoi02:7090/sam/webservice</wsa:To>

  <wsman:ResourceURI xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">urn:resources.sam.ca.com/webservice/1/alarm</wsman:ResourceURI>

  <wsman:OperationTimeout xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">P0Y0M0DT0H0M30.000S</wsman:OperationTimeout>

  <wsman:SelectorSet xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">

   <wsman:Selector Name="AlertID">949547</wsman:Selector>

  </wsman:SelectorSet>

  <wsa:Action env:mustUnderstand="true" xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">http://schemas.xmlsoap.org/ws/2004/09/transfer/Put</wsa:Action>

  <wsa:ReplyTo xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">

   <wsa:Address env:mustUnderstand="true">http://schemas.xmlsoap.org/ws/2004/08/addressing/role/anonymous</wsa:Address>

  </wsa:ReplyTo>

  <wsa:MessageID env:mustUnderstand="true" xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">uuid:cf38c3e2-29e3-499e-a149-79010114857f</wsa:MessageID>

  <wsman:FragmentTransfer Dialect="http://www.w3.org/TR/1999/REC-xpath-19991116" env:mustUnderstand="true" xmlns:ns11="http://schemas.sam.ca.com/webservice/1/alarm.xsd">UserAttribute4</wsman:FragmentTransfer>

</env:Header>

<env:Body>

  <ns9:alarm xmlns:ns9="http://schemas.sam.ca.com/webservice/1/alarm.xsd">

   <ns9:UserAttribute4>Hi I Just Updated You!</ns9:UserAttribute4>

  </ns9:alarm>

</env:Body>

</env:Envelope>

Perfect it works.

Thank you paimon.soror