thojo22

IE 11 Compatibility for ServiceDesk 12.9

Discussion created by thojo22 Employee on Feb 27, 2015
Latest reply on Dec 6, 2015 by Stuart_

Besides the following options to make IE 11 compatible for ServiceDesk 12.9(as per ServiceDesk Matrix-https://support.ca.com/phpdocs/0/8165/8165_r129_CertMatrix.pdf):

  • Add the CA SDM URL to intranet zone.
  • Add the CA SDM hostname to the Compatibility view settings of the browser.
  • Make sure that the Documentation Mode is set to Default.

 

 

The following test fixes also addresses compatibility usage for ServiceDesk 12.9 as well:

  • T5U3311 and CO-REQ T5U3341
  • T5W2198

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