Hallett_German

New APM/ASM/Exec Insight KBs for Feb 2015

Discussion created by Hallett_German Employee on Mar 2, 2015

1.  What do the different defect type values mean?  TEC1493022
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1493022.aspx

 

2. PGAdmin unable to connect to APM Database  TEC1838212
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1838212.aspx 

 

3. Postgres Timezone does not change after trying to match with the Operating TEC1886533
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1886533.aspx 

 

4.  JMX in Jboss 7.x / jboss eap 6.x  TEC1042397
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1042397.aspx

 

5.  How to enable servicename for TIBCO webservices  TEC1046458
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1046458.aspx

 

6.  An example of how to configure ChangeDetector to monitor a directory in unix  TEC1501803
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1501803.aspx

 

7.  An example of using the shell script Action  TEC1521101
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1521101.aspx

 

8. How to instrument Jboss EAP 6.1.1 in Domain mode   TEC1230085
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1230085.aspx

 

9.  How to instrument a Standalone .NETApp TEC1797023
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1797023.aspx

 

10.  An example of using BackendMarker  TEC566601
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC566601.aspx

 

11. Unable to send alerts / SNMP traps to the APM connector when the Webview process is running in a separate server  TEC566682
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC566682.aspx

 

12.How to configure BRTM 9.5 to monitor HTML pages in Websphere 7  TEC566683
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC566683.aspx

 

13. The "Test Now" button of a SNMP alert action do not generate an alert in SOI TEC566684
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC566684.aspx

 

14. Executive Insight WebUI 2.1.0.1 internet access requirement TEC1089474
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1089474.aspx

 

15. WCF client-side nameformatter does not support {servicename} TEC1179226
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1179226.aspx

 

16. How to make supportability metrics avilable from custom domains TEC1844696
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1844696.aspx

 

17. 8.x vs. 9.x FrontendTracer TEC1942835
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1942835.aspx

 

18. Configuring EPAgent Weblogic LogReader   TEC1946904
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1946904.aspx

 

19. Querying the Smartstor database using Introscope JDBC TEC1735028
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1735028.aspx

 

20. Comparison of APM Siteminder solutions TEC1748604
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1748604.aspx

 

21. SERVICE PACK::9.7.0 TEC1592208
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1592208.aspx

 

22. SERVICE PACK::9.5.3 TEC1288928
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1288928.aspx

 

23. How to manually configure WCF webservices instrumentation? TEC1421289
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1421289.aspx

 

24. TIBCO EM Powerpack Monitoring limitation TEC1442936
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1442936.aspx

 

25. SERVICE PACK::9.6.0 TEC1469743
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1469743.aspx

 

26. SERVICE PACK::9.6.1 TEC1050446
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1050446.aspx

 

27. SERVICE PACK::9.5.2 TEC1004225
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1004225.aspx

 

28. Unable to create jndierrorskip.pbd TEC1018392
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1018392.aspx

 

29. Master Patch and Service Pack List TEC1075326
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1075326.aspx

 

30.CA APM Technical Advisory: APM 9.6.0 Possible Slow UI Performance in Historical Queries  TEC1111773
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1111773.aspx

 

31. System.InvalidCastException: Unable to cast object of type com.wily.powerpack.webservices.extension.WSMContextProperty  TEC1652086
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1652086.aspx

 

32. Failed to initialize event handler library TEC1248281
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1248281.aspx

 

33. Executive Insight PATCH::2.1.0.1  TEC1265464
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1265464.aspx

 

34. JMX metrics not showing up when monitoring Tomcat 7 with JDK 1.7.0_05  Tech Review  TEC1098488
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1098488.aspx

 

35.Should we be concerned if seeing “[WARN] [IntroscopeAgent] Temporarily throttling the errors….” in the Agent Logs? TEC1582892
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1582892.aspx

 

36.  How to set automatic transaction traces on the EM.  TEC1406875
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1406875.aspx

 

37.  Error when installing or migrating Database (ORA-00439)  TEC1396322
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1396322.aspx

 

38. Resolving APM CE Business Transaction/Defect Count Issues TEC1154964
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1154964.aspx

 

39.   APM CE (CEM) Reports are showing the wrong time zone  TEC1662529
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1662529.aspx

 

40. Export Control Classification Number (ECCN) for APM 9.7.0 TEC1492116
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1492116.aspx

 

41. Delta Processing and the CA Catalyst APM Connector. TEC1117405
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1117405.aspx

 

42. When running the App Synthetic Monitor API command rule_add, how do I specify specific checkpoints to run the monitor on?  TEC1064294
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1064294.aspx

 

43.  Why does the CEM UI page for the Tim Collection Services have duplicate selection columns ?  TEC1776563
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1776563.aspx

 

44. Websphere Application Log filled with NullPointerExceptions.  TEC1506954
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1506954.aspx

 

45.   Getting "Out of Shared Memory" Errors for Postgres database TEC1920756
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1920756.aspx

 

46. Unable to Launch Webstart Workstation Client TEC1768299
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1768299.aspx

 

47.  APM Cloud Monitor Agent fails to login with authentication error TEC1783521
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1783521.aspx

 

48.  App Synthetic Monitor API login fails with "account locked, login on website to unlock"  TEC1371183
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1371183.aspx

 

49.  Why does the CA APM Catalyst Connector not bring up all of the CI's into CA SOI?  TEC1543098
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1543098.aspx

 

50. How to configure a custom path for IntroscopeAgent.profile and WebAppSupport.jar files?  TEC1319875
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1319875.aspx

 

51. Install/upgrade steps for a APM 9.6 TIM running on the MTP Appliance (CA ADA Multi-Port Monitor). TEC616111
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC616111.aspx

 

52. Install/upgrade steps for a APM 9.7 TIM running on the MTP Appliance (CA ADA Multi-Port Monitor). TEC1908279
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1908279.aspx

 

53.Wily Manager for SiteMinder not reporting metrics for SiteMinder Secure Proxy Servers after upgrade. TEC1814947
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1814947.aspx

 

54.  How do I view the supportability metrics? TEC1822646
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1822646.aspx 


55.  Not able to open large exported Event trace xml file in Workstation TEC1073882
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1073882.aspx

 

56. After installing the SOA extension for webMethods Broker, unable to see metrics for JMS Broker in the Investigator Metric Browser.  TEC1988985
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1988985.aspx

 

57. GHOST Vulnerability and TIM  TEC1761946
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1761946.aspx

 

58. Adding a 9.7 TIM Monitor generates ApmPacketComm errors including "Exiting on timeout reading magic number from apmpacket." TEC1899327 
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1899327.aspx


59. Unable to close CEM incidents in CEM UI  TEC1133375
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1133375.aspx

 

60.  Plugin load error while sync the monitors  TEC1324169
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1324169.aspx

 

61. How to configure cem db if the given db is oracle cluster. There are two ips and they load balance each other. In that scenario, which IP we need to give during cem db set up?  TEC1733755
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1733755.aspx

 

62. In CA App Synthetic Monitor for Jmeter script monitors what is the difference between the monitor timeout error codes 1042 ("Timeout of Monitor Sequence") and 7011 ("Operation Time Out") TEC1936575
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1936575.aspx

 

63.  PerfMonCollector Agent Metrics do not show under Investigator. TEC1784892
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1784892.aspx

 

64.  WARNING: Failed to get the SerializationPolicy '***' for module 'http://yyyyy/webview/'; a legac y, 1.3.3 compatible, serialization policy will be used. You may experience SerializationExceptions as a result TEC1125386
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1125386.aspx

 

65.  Power Pack for Web Servers in the EM server Services (Power Pack for Web Servers) is not starting. It is showing the Error 1067:The process terminated unexpectedly. TEC1786793
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1786793.aspx

 

66.  How to list your agent versions  TEC1002906
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1002906.aspx

 

67.   .NET Agent breaks CRM application when instrumented TEC1030321
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1030321.aspx

 

68. Unable to set the resolution value to 25 days or more in Investigator.  TEC1940516
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1940516.aspx

 

69.  Standalone Tim is not seeing traffic for any application. TEC1202497
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1202497.aspx

 

70. Changing multiple email actions at once to point to a new mail relay. TEC1380624
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1380624.aspx

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