Clarity

Hi All,

While doing a health check, i observed the following error message for a process initiated by an user -

'PRJ-07002: Update operation failed. The project cannot be locked'. (According to the error message section its showing as an application error).

While i checked the app-ca.log, the creator of this particular process has encountered some java exceptions and the log file reflects fatal error with the Creators account. However the initiator of the process is a different user.

Can you help me on this ?

Please let me know if you need any other information on this case.

Thanks

sid

Hi,

Can you please run the below query and let us know what is the last_updated_by for this project. If its -99, then please update it to 1 and try removing the lock from Ui - action:security.locks?

select * from prlock

Also check the last_updated_by in srm_projects and inv_investments.

If this does not resolve the issue, please paste the error message here.

Thanks,

Jerin

On the Admin > Processes > Initiated tab, can you locate the process, and click on the error icon to check the error ?

Would help if you can post the error

NJ