AnsweredAssumed Answered

i need info about "Self-service support" in SDM 12.7

Question asked by AmSoomro on Mar 5, 2015
Latest reply on Apr 16, 2015 by CarolPiccus

Dear Community members,

 

i got below from SDM 12.7 data sheet kindly help to understand below specially "password reset" functionality in SDM 12.7

 

Self-service support: provides users a personalized self-service portal with information on

outages and their existing requests, as well as intelligent solution search and notification,

integrated password reset, chat, and automated repair options along with analyst-driven

remote repair.

 

Thanks a lot in advance...

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