Clarity

  • 1.  CA Siteminder And CA PPM

    Posted Mar 05, 2015 05:03 PM

    Does anyone have an issue with the following with CA PPM using CA SiteMinder?  The users can experience one of 2 problems shown below.

     

    Any ideas?

     

     

     


      

    Issue Description


      

      

    Image


      

      

     


      

     

    Blank
      screen on initial login or after letting Clarity sit for some time


     

     

    Before
      Refresh:


      1br.jpg


      
      
       
          
       
       
       
       
       
       
       
       
       

     


     

    After Refresh:


     


       1ar.png
     


     

     

    Menus
      don’t work until you refresh your screen:


     

     

    Before
      Refresh:

    2br1-1.png
      

     

     


     

    Result:


      2br1-2.png


      
     


     

     

    After
      Refresh:


      2br2-1.png


      
     


       

    Result:


     

    2br2-2.png
      
     


     

     

     

     

     

     

     

     

     

     



  • 2.  Re: CA Siteminder And CA PPM

    Posted Mar 10, 2015 02:51 PM

    Can anyone offer some help to Lowell?

     

    Thanks

     

     

     

    CA Siteminder And CA PPM

    This question is Not Answered.(Mark as assumed answered)

    Lowell WetzelMember

    Does anyone have an issue with the following with CA PPM using CA SiteMinder?  The users can experience one of 2 problems shown below.

     

    Any ideas?

     

     

     


     

    Issue Description


     

     

    Image


     

     

     


     

    Blank
      screen on initial login or after letting Clarity sit for some time



    Before
      Refresh:


      1br.jpg


      
      
       
          
       
       
       
       
       
       
       
       
      


    After Refresh:



       1ar.png



    Menus
      don’t work until you refresh your screen:



    Before
      Refresh:

    2br1-1.png
     

     

     


    Result:


      2br1-2.png


      



    After
      Refresh:


      2br2-1.png


      


      

    Result:


    2br2-2.png