Lowell

CA Siteminder And CA PPM

Discussion created by Lowell on Mar 5, 2015
Latest reply on Mar 10, 2015 by Catherine Schuman

Does anyone have an issue with the following with CA PPM using CA SiteMinder?  The users can experience one of 2 problems shown below.

 

Any ideas?

 

 

 


  

Issue Description


  

  

Image


  

  

 


  

 

Blank
  screen on initial login or after letting Clarity sit for some time


 

 

Before
  Refresh:


  1br.jpg


  
  
   
      
   
   
   
   
   
   
   
   
   

 


 

After Refresh:


 


   1ar.png
 


 

 

Menus
  don’t work until you refresh your screen:


 

 

Before
  Refresh:

2br1-1.png
  

 

 


 

Result:


  2br1-2.png


  
 


 

 

After
  Refresh:


  2br2-1.png


  
 


   

Result:


 

2br2-2.png
  
 


 

 

 

 

 

 

 

 

 

 

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