DX Unified Infrastructure Management

CA UIM - integration with Bomgar, ConnectWise

  • 1.  CA UIM - integration with Bomgar, ConnectWise

    Posted Mar 06, 2015 03:02 AM

    Dear all,

     

    we were asked by a customer about integration of UIM with the two products mentioned:

     

    Bomgar - remote support software, they want the ability to jump into it straight from UIM

    ConnectWise - ticketing system

     

    Theoretically the integration with these two products shouldn't be a problem but maybe someone has done it...? I'd like to ask anyone with field experience for his opinion/experience.

     

    Any help would be much appreciated. Thanks in advance!

     

    Kind regards,

    Ondrej