buron02

CA UIM - integration with Bomgar, ConnectWise

Discussion created by buron02 Employee on Mar 6, 2015

Dear all,

 

we were asked by a customer about integration of UIM with the two products mentioned:

 

Bomgar - remote support software, they want the ability to jump into it straight from UIM

ConnectWise - ticketing system

 

Theoretically the integration with these two products shouldn't be a problem but maybe someone has done it...? I'd like to ask anyone with field experience for his opinion/experience.

 

Any help would be much appreciated. Thanks in advance!

 

Kind regards,

Ondrej

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