I am at a customer site where their primary use for nimsoft is monitoring Jitter and Packet Loss. They are currently requesting a list of the top 20 Jitter and Packet Loss alarms ordered by the worst. This actually consists of two queries. One being alarms acknowledges and another being unacknowledged.
I am using the SNMPget & the Saa_Monitoring probe.
Is there a valid way to do this using the group server?
Or would I have to dig a little deeper with sql and do some join commands. If this is the case, what would the table or identifier to determine if a alarm has been acknowledged or not?