Manipulate "From:" address based on alarm origin.

Discussion created by droark on Nov 19, 2013
Latest reply on Nov 20, 2013 by droark

We are integrating a new ticketing system, and we are looking into the possibility of tying the origin of our alarms to the "From:" address sent from emailgtw.  I did a doctor nimbus to look at emails being sent out, but could only find a pds value for the "To:" address so I've hit somewhat of a brick wall.  Does anyone have an idea about how to manipulate the From: address at an alarm level?